Clover is inviting unemployed matriculants to apply for its 2026 Customer Service Centre Call Centre Learnership in Roodepoort, Gauteng.
Clover Learnership 2026
There are 18 learner positions available. Successful applicants will receive structured workplace training at Clover’s Customer Service Centre in Constantia Park while attending prescribed training classes.
After successfully completing the programme, learners will obtain an NQF qualification and practical experience in customer service, sales support, order processing and account-related administration.
Details
Clover Call Centre Learnership 2026: Grade 12 Position Apply for the Clover Call Centre Learnership 2026 in Roodepoort. There are 18 positions for unemployed Grade 12 applicants. Applications close on 31 July 2026.
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Clover Call Centre Learnership 2026 Overview
| Programme details | Information |
|---|---|
| Organisation | Clover |
| Programme | Learner: CSC |
| Programme type | Learnership |
| Department | Customer Service Centre |
| Number of positions | 18 |
| Location | Constantia Park, Roodepoort |
| Province | Gauteng |
| Minimum qualification | Grade 12 or equivalent NQF Level 4 |
| Job category | Customer Service |
| Reference number | CLO260717-2 |
| Closing date | 31 July 2026 |
| Application method | Online through the Clover recruitment portal |
About the Clover Customer Service Learnership
The Clover Customer Service Centre Learnership is designed to introduce new talent to a professional call centre environment.
Successful candidates will work at Clover’s offices in Constantia Park, Roodepoort. They will combine practical workplace experience with prescribed training classes.
The programme provides exposure to customer communication, complaint resolution, order capturing, product promotion and teamwork. Learners who successfully complete all programme requirements will obtain an NQF qualification.
This opportunity may be particularly valuable for young job seekers who want to build experience for future positions in customer service, sales administration, retail, banking support, insurance call centres and other service-based industries.
Applicants should note that Clover has not disclosed the programme duration or stipend amount in the official vacancy advertisement.
Who Can Apply?
Applicants must meet all the following requirements:
- Have Grade 12 or an equivalent NQF Level 4 qualification
- Have completed Matric between 2021 and 2025
- Have obtained at least 55% for English
- Have obtained at least 55% for Mathematics or Mathematical Literacy
- Have advanced computer literacy
- Be currently unemployed
- Have never participated in a learnership programme before
- Be available to attend workplace training in Constantia Park, Roodepoort
Applicants who completed Matric before 2021 may not qualify because the official advertisement limits eligibility to candidates who matriculated between 2021 and 2025.
Duties and Responsibilities
Customer service
Learners will help Clover provide a high standard of service to its customers. Responsibilities will include:
- Handling inbound and outbound customer interactions
- Listening carefully to customer concerns
- Assisting with customer queries
- Referring complaints to the relevant stakeholders
- Communicating clearly and professionally
Capturing and confirming orders
Accurate order processing is an important part of the role. Learners may be required to:
- Capture customer orders accurately
- Process orders according to the daily call list
- Confirm customer orders according to standard operating procedures
- Inform customers when their accounts are on hold
- Notify relevant stakeholders about problems affecting customer orders
- Maintain accurate customer and order information
Promoting Clover products
Learners will also receive exposure to sales-related customer service. Their responsibilities will include:
- Introducing customers to Clover and principal products
- Explaining product features
- Informing customers about special offers
- Offering new or additional products where appropriate
- Supporting customer needs without making misleading promises
Teamwork and cooperation
Successful applicants must be prepared to work as part of a team. They will be expected to:
- Help team members achieve shared results
- Take responsibility for completing assigned work
- Support team values
- Participate in team meetings
- Share responsibility for achieving daily objectives
- Assist with the visual management of workplace information
Competencies Clover Is Looking For
Clover is looking for applicants who demonstrate the following qualities:
- Proactive and action-orientated behaviour
- Honesty and consistency
- Commitment and motivation
- Strong interpersonal skills
- Effective communication
- Customer-focused thinking
- Ability to work with others
- High working standards
- Basic numerical ability
- Willingness to take responsibility
Applicants should use practical examples from school projects, volunteering, community activities or informal work to demonstrate these qualities.
Skills Learners May Gain
Although this is a customer service programme, it can develop skills that are useful across several business and financial service environments.
Customer account administration
Learners will be exposed to customer orders and accounts placed on hold. This can help them understand the importance of accurate account information, internal controls and customer communication.
Numerical and financial awareness
The role requires the ability to apply numerical principles. Learners may strengthen their ability to work with quantities, order information, product details and account-related records.
Data capturing
Accurate information is important when processing customer orders. This experience may prepare learners for entry-level data-capturing and administration positions.
Sales communication
Explaining product features and special offers can help learners develop ethical sales and customer engagement skills.
Complaint resolution
Learners will gain experience in directing complaints to the correct stakeholders and communicating with customers during the resolution process.
Digital skills
Advanced computer literacy is required. Working in a customer service centre may further develop experience with databases, electronic customer records and business communication systems.
Possible Career Opportunities After Completion
Completion of the programme does not guarantee permanent employment. However, the qualification and workplace experience may help learners apply for positions such as:
- Call centre agent
- Customer service representative
- Contact centre consultant
- Order processing clerk
- Sales support administrator
- Client services administrator
- Data capturer
- Customer account assistant
- Retail customer service consultant
- Banking contact centre agent
- Insurance customer service consultant
- Junior complaints administrator
The skills may be transferable to the FMCG, retail, logistics, banking, telecommunications and insurance sectors.
Financial Preparation Before Applying
The official advertisement does not provide a stipend amount. Applicants should therefore avoid making financial commitments based on an unconfirmed allowance.
Before accepting an offer, shortlisted candidates may ask Clover to confirm:
- The monthly learner allowance
- The programme duration
- Working hours
- Training attendance requirements
- Transport arrangements
- The expected starting date
- Whether any additional benefits are included
Applicants should also estimate their daily transport costs to Constantia Park in Roodepoort. This will help them understand whether the allowance can reasonably cover transport, meals and other essential expenses.
PREPARATION TIPS
- First, applicants should confirm that they meet every academic requirement.
- In addition, candidates must have advanced computer literacy.
- However, Clover will not consider applicants who have completed a previous learnership.
- Therefore, applicants should check their Matric results before applying.
- During the programme, learners will handle customer interactions and capture orders.
- Furthermore, they will explain products and special offers to customers.
- For example, learners may help customers whose accounts are on hold.
- As a result, participants can develop valuable communication and problem-solving skills.
- Moreover, accurate order capturing can strengthen their administrative abilities.
- Meanwhile, prescribed classes will provide the theoretical part of the programme.
- Although Clover has not disclosed the stipend, successful candidates may receive further details during recruitment.
- Before applying, candidates should update their CV and prepare clear supporting documents.
- Next, they should create or complete their Clover recruitment profile.
- Finally, applicants must submit their applications before 31 July 2026.
- Most importantly, applicants should never pay anyone for access to this opportunity.
Documents to Prepare
Clover’s careers information advises candidates to prepare relevant supporting documents. Applicants should have the following ready:
- An updated CV
- A copy of their South African identity document where requested
- A Matric certificate
- A statement of results
- Proof of any additional qualifications
- Evidence of computer literacy where available
Your CV should clearly show:
- The year you completed Grade 12
- Your English result
- Your Mathematics or Mathematical Literacy result
- Your computer skills
- Your correct contact number
- Your current location
- That you are currently unemployed
Only provide documents requested through the official Clover recruitment system.
Application Tips
Tailor your professional objective
Your CV objective can be written as follows:
Motivated and unemployed Grade 12 graduate with strong communication, numerical and computer skills. Seeking an opportunity to join the Clover Customer Service Centre Learnership and gain practical experience in customer service, order processing and sales support.
Check your Matric results
Make sure you achieved at least 55% in English and 55% in Mathematics or Mathematical Literacy. The information entered on the application should match your official results.
Highlight relevant skills
Include skills such as:
- Computer literacy
- Microsoft Word
- Microsoft Excel
- Email communication
- Data capturing
- Customer service
- Verbal communication
- Numerical ability
- Teamwork
- Problem-solving
Only include skills you genuinely possess.
Use a professional email address
Avoid informal email addresses. An address containing your name and surname is usually more suitable for job applications.
Apply before the deadline
Do not wait until the closing date. Website traffic, internet problems or incomplete profile information could prevent you from submitting the application on time.
Confirm that the application is complete
After applying, check whether your Clover profile shows that the application was successfully submitted. An incomplete or saved application may not be considered.
Where to Apply
Applications must be completed online through Clover’s official recruitment portal.
Official application page: Apply for the Clover Learner: CSC Learnership
Use reference number CLO260717-2 when searching for the opportunity.
Applicants may need to register an account or sign into an existing Clover recruitment profile before submitting the application.
Do not send applications to unofficial email addresses and do not pay an individual or recruitment agency to apply.
Closing Date
The closing date is 31 July 2026.
Late applications may not be considered. Clover may also remove the vacancy from its recruitment portal after the deadline.
Frequently Asked Questions
How many positions are available?
Clover has advertised 18 Learner: CSC positions.
Where is the learnership located?
Successful applicants will be based at Clover’s Customer Service Centre in Constantia Park, Roodepoort, Gauteng.
What qualification is required?
Applicants need Grade 12 or an equivalent NQF Level 4 qualification.
Which Matric years are accepted?
Applicants must have completed Matric between 2021 and 2025.
What marks are required?
A minimum of 55% is required for English and Mathematics or Mathematical Literacy.
Can someone who completed a previous learnership apply?
No. The official requirements state that applicants must not have participated in a learnership programme before.
Can employed applicants apply?
No. Applicants must currently be unemployed.
Is call centre experience required?
The official advertisement does not list previous call centre experience as a requirement. However, applicants must have advanced computer literacy and meet the academic requirements.
How much is the stipend?
Clover has not disclosed the stipend or learner allowance in the official advertisement. Applicants should not rely on stipend figures published by unofficial websites or social-media accounts.
How long is the programme?
The official vacancy does not state the programme duration. Successful applicants should confirm the duration directly with Clover.
Does the learnership guarantee a permanent job?
No permanent appointment is promised in the official advertisement. The main benefits are workplace experience, prescribed training and an NQF qualification after successful completion.
When do applications close?
Applications close on 31 July 2026.
Important Recruitment Safety Notice
Clover warns applicants about recruitment fraud. Genuine Clover recruitment processes do not require candidates to pay application, insurance, placement or processing fees.
Be cautious if someone:
- Requests money in exchange for the learnership
- Contacts you from an unrelated email address
- Promises guaranteed selection
- Asks for banking passwords or PINs
- Sends an application form through an unofficial platform
- Requests sensitive documents without a formal application process
Always confirm opportunities through Clover’s official careers website.
Editorial Policy
This article was independently prepared to help job seekers understand the official vacancy. Eligibility requirements, location, reference number, duties and closing date were checked against Clover’s official recruitment listing.
Applicants must confirm all information on the employer’s application portal before submitting personal documents.
Sources and References
Information verified: 19 July 2026
Closing date: 31 July 2026
Reference number: CLO260717-2